Shipping and Delivery

Purchases are shipped from our respective warehouse by reputed logistics service providers. Please allow the following number of days for delivery from receipt of your order.

Domestic Orders – All domestic orders are processed within 3–4 business days (except for Public Holidays & Sundays). You can expect delivery of the order within 10–12 business days.
International Orders – All international orders are processed within 3–4 business days (except for Public Holidays & Sundays). You can expect delivery of the order within 10–12 business days.
We offer free international shipping for all orders of value 100 USD and above. For orders of less than 100 USD:

Shipping Charges: Standard shipping charges apply and will be shown at checkout.
Tracking: Once an order is shipped, you will receive a tracking link to monitor your package.
Undeliverable Packages: In cases where a package is undeliverable, it will be returned to us. We will contact you for further instructions.
International Shipping: Currently, we ship only within India.

Custom Charges and Handling Rates

Custom charges and handling rates, if applicable, will be shared at the time of delivery by the logistics service provider. Please find below the terms and conditions pertaining to Custom and Handling charges:

Your shipment could be subject to Customs Duty Charge / Import Duty / Other applicable government taxes on arrival in the destination country.
Check the tentative Customs Duty Charge / Import Duty / Other applicable government taxes on the respective government portals.
Before placing the order, kindly check the cosmetic laws and regulations established by the local government in your country.
These charges will have to be borne by the customer. Sacred Roots is not liable to pay them under any circumstances.
The shipping charges mentioned in the total order value do not include these charges.
If the customer refuses to pay the liable shipment custom charges upon its arrival in the destination country, the brand will deduct complete shipping and return duty charges from the customer order value while processing the refund.

ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday, excluding public holidays.

Goods will need to be signed upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative (e.g., a family member, colleague, neighbour, etc.). However, Sacred Roots takes no responsibility for goods signed by an alternative person.